Account and Data Deletion

Delete your account in the app

When the in-app flow is available, use this path:

Profile -> Settings -> Account -> Delete account

The app should explain the result before deletion and return the device to a signed-out guest or onboarding state after successful deletion.

Request deletion by email

If you no longer have the app installed or cannot access the in-app deletion flow, email support@sobrana.app from the email address associated with your Sobrana account. Include "Delete my Sobrana account" in the subject.

Data deleted

• Supabase authentication user and account identifiers.
• Profile settings and support ID.
• Wardrobe items, garment metadata, original images, clean images, and enhanced images.
• Saved outfits, planner entries, collections, and collection items.
• Stylist preferences, feedback signals, AI recognition feedback, and processing records tied to the user.
• Enhancement jobs and credit ledger records tied to the user, unless future billing or anti-fraud rules require retention or anonymization.
• Account-scoped local app caches on the device after the app completes the deletion flow.

Retention exceptions

Some records may be kept temporarily where required for legal, security, billing, anti-fraud, or operational reasons. Demo or template storage data is not deleted unless the exact demo or template account is intentionally removed by an administrator.

Support

Questions about account deletion can be sent to support@sobrana.app.